🛡️
Privacy Policy
Last Updated: [Insert Date]
Welcome to The Chocolate Affair (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect the information you provide when you visit or make a purchase from our website www.thechocolateaffair.in (the “Site”).
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
a)
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party gateways)
b)
Non-Personal Information
- Browser type and version
- IP address
- Device type and operating system
- Referring website or search query
- Cookies and tracking technologies (see Section 5)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order updates, invoices, and delivery notifications
- Respond to customer queries and support requests
- Improve our website and shopping experience
- Send promotional offers, only if you opt-in
- Prevent fraudulent transactions and maintain website security
We do not sell, rent, or trade your personal information to any third parties.
3. Payment Security
All online payments are processed through secure, encrypted payment gateways such as Razorpay, Paytm, or similar providers.
We do not store your full payment details such as card numbers or CVV codes on our servers.
4. Third-Party Services
We may use trusted third-party tools for analytics, payment processing, or marketing purposes.
These third parties are required to maintain the confidentiality and security of your information and are not authorized to use it for any other purpose.
5. Cookies
Our website uses cookies to enhance your browsing experience and understand user behavior.
You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.
Cookies help us:
- Remember your shopping cart items
- Personalize product recommendations
- Measure website performance
6. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and maintain records.
7. Your Rights
You have the right to:
- Access or update your personal data
- Request deletion of your account or data
- Opt-out of marketing emails
- Withdraw consent at any time
To exercise these rights, contact us at:
📧 [Insert your official email address]
8. Data Protection
We use SSL encryption, firewalls, and secure hosting to safeguard your data from unauthorized access, alteration, or disclosure.
However, please note that no electronic transmission or storage method is 100% secure.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
All updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
The Chocolate Affair
📍 Thakur Complex, Kandivali East, Mumbai, Maharashtra, India
📧 [Insert Business Email]
📞 [Insert Phone Number]
🌐 www.thechocolateaffair.in